In HelpScout, use saved reply: Update billing info
Articles Tagged: Billing
Is the setup fee optional or necessary? Can I just setup the website myself and only pay the monthly/yearly plan?
The one-time-only professional setup fee is not optional — it is required for all plans with us.
Is the online ordering add-on available on an annual basis too (i.e. if I opted for the annual website plan)?
The online ordering add-on is only available as a monthly plan. You still can use it along with your website’s annual plan though. This means that you will be billed yearly for your website, and monthly for the online ordering add-on.
When is my next billing date or when will I be charged?
Your next billing date is scheduled for [date] for [$XX.XX] and will be charged to your [Visa/Mastercard/Amex] card ending in [####]. How to find their billing date: In their Stripe profile, view either their pending invoice or their trial end date.