Steps: 1. Login to your website dashboard, go to Popup > Add New 2. Fillup the following information, Popup Name (1), Heading (2), Subheading (3), then your content (4), button text (5) and button link (6). Optional means you can leave it blank if you don’t want to put any information. See sample filled up […]
Category: Support
Will you set up my keywords and track with Google Analytics?
We can help you update the content on your website’s pages if you provide us the text/keywords to put in them. If you prefer to do it yourself, we also have a tutorial for that here: http://kb.restaurantengine.com/editing-pages/ As for tracking with Google Analytics, we’ll assist you in installing the tracking code on all pages on your […]
How do I change/update the credit card on my account?
In HelpScout, use saved reply: Update billing info
Can I use my own or custom fonts?
We try to avoid using additional custom fonts as much as possible as it might break the template’s default layout and responsiveness. Each template already has their own 2-custom-font combinations (a serif and a sans serif type) which you can use interchangeably between headings and content. If you really need to use a custom font, we’ll […]
How can I add an additional website(s) to my account?
Here are the steps to add an additional website to your account: 1) Login to your website dashboard, the url address was sent in your account confirmation email. 2) From the Dashboard, click My Account at the top right. 3) Select “Add a Website” from the choices on the left 4) Enter the 2 lines […]
How do I add a newsletter signup form on my website?
A. If they did NOT mention anything about having an email marketing service account yet, say: In order to build a subscriber list and send out email updates/newsletters, you’ll need an email marketing service. The one we recommend is Mailchimp.com. They offer a generous free plan. Once you open a Mailchimp account, send us your Mailchimp account login, […]
How do I update the prices on my online ordering menu?
1. Login to your OpenDining account by going to https://www.opendining.net/admin/user/login Username: EMAIL_ADDRESS Password: PASSWORD_USUALLY_CITY_OF_RESTAURANT_LOCATION_ALL_LOWERCASE 2. From your OpenDining dashboard, go to “Menu” http://i.imgur.com/GgHYSNH.png 3. On the left side of the Menu page, select the category of the menu item you’ll be editing http://i.imgur.com/NVfCXvb.png 4. On the right side of the Menu page, find the menu […]
How do I update the prices on my menu (not online ordering)?
1. Login to your website dashboard by going to WEBSITE_URL/login Username: USERNAME Password: [the password you used when you signed up] If you need to reset your password, you can do so by going to: http://restaurantengine.com/wp-login.php?action=lostpassword 2. From the dashboard, go to “Food Items > Food Items”. http://i.imgur.com/GfJ9maY.png 3. In the Food Items page, click […]
I want to have an employment application form on my website. Can you set it up for me?
Yes. To get started, here are your options: 1. Job Application PDF download – you’ll provide us your employment application PDF file, and we’ll link it from your website so applicants can download and print it out. Example: http://i.imgur.com/u9I8NcZ.png 2. PDF download and upload – similar to #1, but the applicant has the option to […]
My site doesn’t appear to have SSL or HTTPS security installed. Is Online Ordering secure?
Your online ordering forms actually are securely encrypted, despite not having an SSL certificate installed on your domain. Technically speaking, your Online Ordering forms are integrated via an iframe, which is powered by OpenDining.net’s service. The customer’s payment details are always sent to your payment gateway with secure encryption.