A. If they did NOT mention anything about having an email marketing service account yet, say:
In order to build a subscriber list and send out email updates/newsletters, you’ll need an email marketing service. The one we recommend is Mailchimp.com. They offer a generous free plan.
Once you open a Mailchimp account, send us your Mailchimp account login, and we can integrate it on your website so visitors can signup and join your email list.
B. If they mentioned that they already have a MailChimp account, say:
To get started, just send us your MailChimp account login for temporary access (you may update your password afterwards) and we can integrate it on your website so visitors can signup and join your email list.
C. If they already use a similar service but NOT MailChimp, say:
You may send us your login info for SERVICE_NAME to provide us temporary access (you may update your password afterwards). We’ll see how we can get an embed code or a link we can use for an email signup form.
For any of the replies above (and customer is not yet on our Marketing Boost Service), end with:
You might also want to avail of our Marketing Boost add-on where we help you create your email newsletters, craft engaging social media updates, and run your monthly performance report. Here’s more info about it http://restaurantengine.com/tour/marketing-boost/ and let us know if you’re interested.
For customers who uses MailChimp, go to this procedure to setup a signup form on their website (after receiving their MC login info): Add a MailChimp signup form to website (if NOT on Marketing Boost Add-on)
Related terms: capture/collect emails, build email list, MailChimp signup, email subscription